Returns
We believe in our products. As such, all sales are final. There are no returns, refunds, or exchanges.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If your item arrives damaged or defective and you would like a store credit, please contact us at cosmeticsbyshamari@gmail.com within 14 days of the purchase date and include your order number in the email subject line, photo documentation of any reported damage or defect, and we’ll take care of the rest.
Return Costs
Customers will be responsible for shipping costs for returns.
Shipping
Below are the domestic shipping offers available on CosmeticsByShamari.com.
Please allow 4-8 business days for processing and shipping to receive your order.
Please note if your order contains a hazmat item (e.g., nail polish, pressurized spray cans, fragrance, etc.), it must ship ground Standard Shipping. Unfortunately, we are unable to ship restricted (hazmat) items to Hawaii or Alaska.
All orders ship Monday through Friday, excluding federal holidays within the United States.
BUSINESS DAYS + HOLIDAYS
All orders ship Monday through Friday, excluding federal holidays within the United States:
New Year's Day
Martin Luther King Jr. Day
Memorial Day
Juneteenth
4th of July
Labor Day
Veterans Day
Thanksgiving Day
Christmas Day
For more information or questions about domestic orders, please contact Cosmetics by Shamari via email at cosmeticsbyshamari@gmail.com.